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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renae Ladd

May 14, 2025

1  out of  5
rating by Renae Ladd
"Don’t return phone calls, fail to update you on your policy. They over promise and under deliver."
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Aaron Sheehan

April 24, 2025

5  out of  5
rating by Aaron Sheehan
"I was trying to work through Safelite to get my windshield replaced but they were being difficult and not honoring my policy deductible. I call Jack Herbst’s team and spoke with Tara, she took care of the issue quickly and professionally. Highly recommend."
We responded:
"Thank you for the 5 star review Aaron! I'm happy to hear about your experience with our team. "
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Alex Garnick

April 22, 2025

5  out of  5
rating by Alex Garnick
"It was a great experience! Everyone in the office is very friendly and professional!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Tony Hughes

April 16, 2025

5  out of  5
rating by Tony Hughes
"Saved me $400 a month by switching to State Farm"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Nicholas Williams

April 16, 2025

5  out of  5
rating by Nicholas Williams
"Jordans hands down the best!! He's professional, precise and quick to complete his part of the job.. from car insurance, life insurance or home he's got you covered! Kinda like the song from the windows to the walls.. jordan west does it all!!!"
We responded:
"Thank you for the kind words Nicholas! I'm happy to hear about your experiences with Jordan. He is a valued member of our team. "
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Trent Miller

April 16, 2025

5  out of  5
rating by Trent Miller
"Helpful & Fast , Way better customer service provided than what I was given while I was insured under Geico and AAA ."
We responded:
"Thank you for the 5 star review Trent! We look forward to serving you in the future. Please reach out if you need any assistance. "
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Joseph Brenzel

April 4, 2025

5  out of  5
rating by Joseph Brenzel
"Always quick to follow up and will never pressure you about anything. I worked with them for over a year before switching."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Stephanie Badza

February 20, 2025

5  out of  5
rating by Stephanie Badza
"Ryan is great! Very responsive and a nice person!"
We responded:
"Thank you for the 5 star review Stephanie!"
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Nathan Crawford

February 11, 2025

5  out of  5
rating by Nathan Crawford
"I really enjoyed Ryan. He made a difference for me and the family. We needed someone to be an advocate."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Benjamin Bruno

February 4, 2025

5  out of  5
rating by Benjamin Bruno
"My agent Ryan was able to save me $522/year by switching to State Farm from Progressive which I had been a customer for several years. I ended up getting a cheaper auto policy with near identical coverage and added in renters insurance. These days every dollar counts and I’m glad Ryan was able to help."
We responded:
"Thank you for your 5-star review! I'm thrilled to hear about your experience with Ryan!"
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Jeffrey Bowling

January 30, 2025

5  out of  5
rating by Jeffrey Bowling
"Really professional, and we're interested in my needs.Breath of fresh air.Would recommend them for sure.Ryan Mills was awesome..."
We responded:
"Thank you for the 5 star review Jeffrey! I'm happy to hear that Ryan took great care of you!"
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Morgan Spears

January 16, 2025

5  out of  5
rating by Morgan Spears
"The team has been so helpful and hands on! They’ve been a pleasure to work with getting me switched over with new car insurance! Highly recommend Jordan and Jack."
We responded:
"Thank you for the review Morgan! It was a pleasure getting to meet you this morning. We're looking forward to working with you. "
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Gina Poe

January 8, 2025

5  out of  5
rating by Gina Poe
"Great customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "