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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hope E Brown

April 16, 2026

5  out of  5
rating by Hope E Brown
"The agent I talked to was very knowledgeable and got me the best deal I could find. I saved about $1300/yr at least. I have a lower deductible and more coverage than my last insurance."
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marsha dixon Parker

April 10, 2026

5  out of  5
rating by marsha dixon Parker
"So happy to be back with State Farm everyone is so helpful making sure you have everything you need. Not to mention my car insurance was 100 cheaper through State farm. I will be telling everyone they should heck with you before getting insurance anywhere else. Thank you so much"
We responded:
"Marsha! It was a pleasure working with you. We appreciate your business!!"
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Leslie Linen

April 10, 2026

5  out of  5
rating by Leslie Linen
"Fast, simple and easy service"
We responded:
"Thank you for the review Leslie! "
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Eric Hanson

April 9, 2026

5  out of  5
rating by Eric Hanson
"Ryan was super easy to work with in getting my policy together and answered every question and more! Would definitely recommend"
We responded:
"We appreciate your review Eric! Thank you for trusting us with your insurance needs. Don't hesitate to reach out if you have any questions. "
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Sailing Zeus7

April 6, 2026

5  out of  5
rating by Sailing Zeus7
"They were very informative and fast with my Quote. Thank you for the information and services , glad to be a new customer."
We responded:
"Thank you for the review! We appreciate your business and look forward to serving you. "
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Jess Forshey

March 30, 2026

5  out of  5
rating by Jess Forshey
"Ryan was fantastic. He answered all my questions. And made me feel very informed on our new insurance!"
We responded:
"We appreciate your business Jess! I am delighted to hear that Ryan was helpful in getting you guys set up. "
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Linda Crabtree

March 20, 2026

5  out of  5
rating by Linda Crabtree
"Ryan was very helpful in answering all my questions making sure my policy had all I wanted covered and at a cheaper cost then what I had currently or quotes from other companies. He was great talking on the phone getting everything done and finalize and including talking with me about future things I could do."
We responded:
"Thank you Linda! Ryan does an excellent job with our clients and I'm happy to hear about your experience working with him. "
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Elizabeth Reynolds

March 19, 2026

5  out of  5
rating by Elizabeth Reynolds
"Jordan has been great! He always takes the time to explain the process. I would recommend him to any friends or family!"
We responded:
"We appreciate your feedback Elizabeth! Jordan is a valuable member of our team and I'm happy to hear that he was able to help you out. "
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Debrina Roddy

March 19, 2026

5  out of  5
rating by Debrina Roddy
"Jordan, my agent was very persistent in a good way to save me money on my Homeowners Insurance and my car insurance. When I first spoke to him, I had already switched my insurance. So I told him to give me a couple weeks he actually gave me more than that buddy. Also, let me know that when I was ready. Just to give him a call. When I contacted him back, he still had my quote and he made sure if there was any more reductions that he would do that. Very clear he didn't explain over my head. He made sure I had a clear understanding at what was going on. He gave me the fine print for which most people don't read. But he read it for me. And so I would recommend him to anyone that is shopping for insurance. He also let me know that in the future if I have any further questions to feel free to contact him again. Thank you Jordan 💪🏾💪🏾💪🏾💪🏾🥰🥰🥰🥰🥰😍😍😍"
We responded:
"Thank you for the review Debrina! Jordan does a great job at our office and we're thankful to have him on our team. "
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Myrakle Stamper

March 19, 2026

5  out of  5
rating by Myrakle Stamper
"very great communication and very helpful!!!!"
We responded:
"We appreciate your feedback Myrakle! Please let us know if you ever need any assistance. "
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Allison Peck

March 19, 2026

5  out of  5
rating by Allison Peck
"Very helpful"
We responded:
"Thank you for the review Allison! We appreciate your business with us. "
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Dylan Riggs

March 19, 2026

5  out of  5
rating by Dylan Riggs
"Best insurance guy i’ve ever dealt with. seamless. correction, jordan west is the man"
We responded:
"Hi Dylan! I agree that Jordan is the man. He is a valuable asset to our office and I'm pleased to hear about your experience with him. "
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Daniel Hudson

March 19, 2026

5  out of  5
rating by Daniel Hudson
"Jordan is amazing to work with! I am quick to recommend him to any family and friends who are needing coverage. Give him call; you won’t regret it!"
We responded:
"Thank you for the review Daniel! Jordan does an amazing job connecting with our clients. Please reach out to us if you ever need anything!"
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Eddy Lane

March 18, 2026

5  out of  5
rating by Eddy Lane
"Excellent guy to work with!"
We responded:
"I'm happy to hear about your experience with our office! We look forward to serving you. "
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Shelly Williams

March 18, 2026

5  out of  5
rating by Shelly Williams
"Hes been doing a good job trying to save me money on all my autos ."
We responded:
"Thank you for the review Shelly! I'm happy to hear that our team has been meeting your expectations. Please reach out if we can ever be of any assistance to you. "
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hana schultz

March 18, 2026

5  out of  5
rating by hana schultz
"Jordan helped make the transition to our new house from our old house so easy!"
We responded:
"That is great to hear Hana! Jordan is a fan favorite of our agency! Please reach out to us if you need anything!!"
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Rachel Sleeper

March 18, 2026

5  out of  5
rating by Rachel Sleeper
"Such an easy process fully recommend"
We responded:
"I'm happy to hear the process was easy getting switched over! We appreciate your business and look forward to serving you. "
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Kristen Levstek

March 11, 2026

5  out of  5
rating by Kristen Levstek
"Since switching to State Farm last year we have been incredibly pleased with the service we have received. Whenever we have had questions the office is able to give us quick responses by text or phone call, it has been nice knowing if we need an answer we will be talking to our local agent’s office."
We responded:
"Thank you for the kind words Kristen! I'm delighted to hear that our staff has given you the service you deserve. If you ever need anything, we're just a phone call away!"
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Logan Phan

March 5, 2026

5  out of  5
rating by Logan Phan
"Very nice staff and doing great job"
We responded:
"Logan, I am glad to see that you're pleased with your experience with our office. If you need anything in the future, don't hesitate to reach out!"
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Mindy Duncan

February 17, 2026

5  out of  5
rating by Mindy Duncan
"Thank you for the help and working to get me started."
We responded:
"Mindy, thank you for your business and taking the time to leave us a review. We appreciate your trust in our agency. "
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Douglas

February 12, 2026

5  out of  5
rating by Douglas
"Setting up my new policy was a breeze, thank you Ryan Mills & the Office of Jack Herbst! You guys are great!"
We responded:
"I'm happy to hear that Ryan made the process easy on you! Thank you for your business and your feedback!"
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Edward Sternad

February 10, 2026

5  out of  5
rating by Edward Sternad
"Made getting car insurance simple!"
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Khanna Chowdary

January 22, 2026

5  out of  5
rating by Khanna Chowdary
"Great experience at the Jack Herbst State Farm! Ryan was super helpful, professional and took the time to explain details clearly. The service was smooth and I felt comfortable throughout the discussion. I really appreciate the support and honesty. Highly recommend working with Ryan to anyone that are trying to get help with insurance services."
We responded:
"We appreciate the kind words Khanna. Ryan is one of the best in the business! I appreciate your business and look forward to working with you in the future. "
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Angela Moore-Reed

January 15, 2026

4  out of  5
rating by Angela Moore-Reed
"On January 10, 2026, I spoke with a young man by the name of Jordan. This young man was very professional, he quoted me some reasonable quotes for my vehicles and homeowners insurance. I can only speak on my experience so far it has been delightful."
We responded:
"We appreciate your feedback Angela! We look forward to exceeding your expectations."
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Deanna Hillard

December 17, 2025

5  out of  5
rating by Deanna Hillard
"I saved a lot of money switching to State Farm and I appreciate Ryan following up with me to get the job done."
We responded:
"Deanna, thank you for the review! Ryan is one of the best! We appreciate your business. "